Last updated: May 2026
About This Policy
Cash For Cars North Shore ("we", "our", "us") respects your privacy and complies with the Privacy Act 2020 (NZ). This policy explains how we handle your personal information when you use our services or website.
Information We Collect
When you contact us for a quote, we collect:
- Your name and contact details (phone, email)
- Vehicle details (make, model, year, condition, registration)
- Pickup address (your North Shore property)
- Identity verification details at the time of collection (photo ID required for NZTA disposal)
- Payment details (bank account for transfer, or cash receipt acknowledgement)
Our website may also collect standard analytics data (page views, referrer, device type) via standard logging.
How We Use Your Information
- To prepare and deliver your cash quote
- To arrange and conduct vehicle pickup
- To process the NZTA notice of disposal legally
- To process payment to you
- To comply with our legal and regulatory obligations
- To respond to follow-up enquiries
Information Sharing
We share your information only as required to deliver our service:
- NZTA — for disposal paperwork processing (legally required)
- Banks — for payment processing
- Our drivers — for pickup coordination
- Authorities — only where legally required (e.g. police request, court order)
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Data Storage & Security
Your information is stored securely in our systems with industry-standard encryption and access controls. We retain pickup records for the period required by NZ tax and trade-in licensing law.
Your Rights Under NZ Privacy Act 2020
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of information no longer required for legal retention
- Make a complaint to the NZ Privacy Commissioner if you believe we've mishandled your data
To exercise any of these rights, contact us at info@cashforcarsnorthshore.nz.
Cookies & Tracking
Our website uses essential cookies for functionality. We may use anonymous analytics to understand site usage. We do not use third-party advertising or remarketing trackers.
Updates to This Policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.
Contact Us
Questions about this privacy policy? Contact:
- Email: info@cashforcarsnorthshore.nz
- Phone: 0800 705 243